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WordPress Website Care Plans & Pricing

Your website needs continual attention and support so you can focus on your business and do what you do best. We offer top quality hands-on support with a full support desk to take care of all your website needs.

Starting for less than a cup of coffee a day!

WordPress Care Plan Features & Pricing

30-day risk free. No long-term contracts. Upgrade, Downgrade or cancel  at anytime.

Essentials
For small less active sites

$79 Monthly

  • WordPress Core Updates
  • Theme Updates
  • Plugin Updates
  • Monthly Backups
  • Monthly Security Checks
  • 24/7 Uptime Monitoring
  • Complete Malware Removal
  • Backup Restoration Service
  • Collaboration/Support Tool
  • 30 minutes development time1
  • Email Support
  • Detailed Monthly Report
  • Premium WordPress Hosting (optional)

Pro
Good for more active websites

$99 Monthly

  • WordPress Core Updates
  • Theme Updates
  • Plugin Updates
  • Weekly Backups
  • Weekly Security Checks
  • 24/7 Uptime Monitoring
  • Complete malware removal
  • Emergency Restoration Services
  • Collaboration/Support Tool
  • 60 minutes development time1
  • Email Support
  • Detailed Monthly Report
  • Premium WordPress Hosting (optional)
  • Video Tutorials
  • Monthly Comment Management

Premium
More advanced functionality*

$179 Monthly

  • WordPress Core Updates
  • Theme Updates
  • Plugin Updates
  • Daily Offsite Cloud Backups
  • Daily Security Checks
  • 24/7 Uptime Monitoring
  • Complete Malware Removal
  • Emergency Restoration Services
  • Collaboration/Support Tool
  • 90 minutes development time1
  • Email & Phone (by appt.) Support
  • Detailed Weekly Report
  • Premium WordPress Hosting (optional)
  • Video Tutorials
  • Monthly Comment Management
  • Monthly Site Review
  • eCommerce Updates

*Refers to sites with more complicated functionality such as but not limited to, e-commerce, memberships, booking, etc.  These sites generally need a bit more time and care to keep running optimally.
1You will get 30, 60 or 90 minutes of small job tasks included monthly depending on what plan you choose. A small job is a common website task including but not limited to content updates, small layout/design changes, adding photo gallery, etc. Small job minutes cannot rollover to the next month. Any overages in time will be billed at the Medialounge hourly rate.

Frequently asked questions

If you can't find the answer to your question please contact us.

How does your 30-day guarantee work?

If you sign-up for any of our WordPress Management plans and are not happy for any reason after your first 30 days you can cancel for a full refund.

How does the process work?

  1. Sign-up for the WordPress care plan that’s right for you.  Please feel free to contact us if you are unsure and we can advise you on what is right for your organization at this time.
  2. We will communicate with you to find out what your goals and needs for your site are.
  3. We will begin performing updates, backups and monitoring based on what’s included in your WordPress care plan.
  4. During each month submit small jobs through our collaboration tool on your website and we will complete them in a reasonable time.
  5. Sit back and relax.

It's that easy.

What is a small job/Wordpress task?

A small job consists of common website/Wordpress tasks that can be done on top of all the regular maintenance that we perform.  For instance if you want a new gallery added to your site, that would be a small job.  Other examples are content updates, design changes or fixes, etc.  Each WordPress maintenance package we offer includes a specified amount of time per month to be allocated to small jobs.  Extra time spent on a small job is charged at our hourly rate.

Can my small job time be rolled over to the next month?

No. Unfortunately small job time must be used within each month it is allocated to and cannot rollover.

How quickly do you respond?

If you have a service request or question we will respond to you within 24 hours and often much sooner.

What if I need more work done than a small job?

That’s no problem.  You can contact via email at support@medialounge.ca or through our support ticket system and we can give you an estimate on time and cost for a larger job.  If you would like a complete website rebuild please contact us via the form on the contact us page.